Fleep FAQ

Answers to your most common questions about Fleep.

Quick, simple, and helpful information at a glance.

How do I sign up for Fleep?
You can sign up for Fleep by visiting the official website or by downloading the mobile app and following the prompts to create an account.
What is Fleep?
Fleep is a messaging and collaboration platform that allows you to communicate and collaborate with your team, friends, and family in one place.
How do I add contacts in Fleep?
You can add contacts in Fleep by searching for their username or email address and sending them a contact request. Alternatively, you can import contacts from your email or phone contacts.
Can I use Fleep on multiple devices?
Yes, you can use Fleep on multiple devices by signing in with the same account. Your messages and data will automatically sync across all devices.
How do I start a group conversation in Fleep?
You can start a group conversation in Fleep by clicking on the "New Group" button and adding the members you want to include in the group.
Is Fleep free to use?
Yes, Fleep has a free version that includes basic features. However, there are also paid plans available with additional features and storage space.
How do I change my Fleep account password?
You can change your Fleep account password by going to "Settings" and clicking on the "Security" tab. Then, click on "Change password" and follow the prompts to update your password.
What features are included in Fleep Pro?
Fleep Pro includes features such as unlimited message history, unlimited file storage, priority customer support, and more. You can see a full list of Fleep Pro features on the official website.
Can I delete a message or conversation in Fleep?
Yes, you can delete a message or conversation in Fleep by right-clicking on the message or conversation and selecting "Delete." Keep in mind that this action is irreversible.
Why can't I send files in Fleep?
There could be several reasons why you are unable to send files in Fleep, such as a poor internet connection or if the file format is not supported. Try troubleshooting your internet connection or converting the file to a supported format.
How do I report a bug or issue with Fleep?
You can report a bug or issue with Fleep by contacting customer support or submitting a support ticket on the official website.
How do I block or mute a user in Fleep?
You can block or mute a user in Fleep by right-clicking on their name and selecting either "Block" or "Mute." Blocking a user will prevent them from contacting you, while muting will silence their notifications.
What do I do if I forgot my Fleep login information?
If you forgot your Fleep login information, you can reset your password by clicking on "Forgot your password?" on the login page. You will receive an email with instructions on how to reset your password.
How do I leave a conversation in Fleep?
You can leave a conversation in Fleep by clicking on the three dots next to the conversation name and selecting "Leave." Keep in mind that you will no longer receive messages from that conversation.
Can I use Fleep for video or voice calls?
Yes, Fleep supports video and voice calls. You can make calls by clicking on the phone icon next to a contact's name or by starting a Fleep call in a conversation.
Why am I not receiving notifications from Fleep?
There could be several reasons why you are not receiving notifications from Fleep, such as a change in your device's notification settings or if you have muted the conversation. Make sure your notification settings are properly configured and check if the conversation is muted.
How do I change my Fleep profile picture?
You can change your Fleep profile picture by clicking on your current profile picture and selecting "Change picture." You can then choose a new picture from your device or take a new one.
Is there a limit to the number of members in a Fleep group conversation?
Yes, there is a limit of 50 members in a Fleep group conversation.
How do I integrate other apps with Fleep?
You can integrate other apps with Fleep by using the Fleep API or by connecting through third-party integrations such as Zapier or IFTTT.
Why can't I log in to Fleep?
If you are having trouble logging into Fleep, make sure your internet connection is stable and your login information is correct. If the problem persists, try resetting your password or contacting customer support for assistance.
Can I customize my Fleep notifications?
Yes, you can customize your Fleep notifications by going to "Settings" and clicking on the "Notifications" tab. You can choose which type of notifications you want to receive and adjust the notification sound and vibration settings.
How secure is Fleep?
Fleep uses end-to-end encryption to ensure that your conversations and data are secure. This means only the sender and receiver can access the messages, and Fleep does not have access to the encryption keys.
Can I use Fleep for personal and business communication at the same time?
Yes, you can use Fleep for both personal and business communication by creating separate accounts or using the "Switch account" feature to toggle between your personal and business accounts.
Why am I seeing a "Server Connection Error" in Fleep?
A "Server Connection Error" in Fleep is usually due to a temporary server issue. Try refreshing the page or restarting the app. If the problem persists, you can check the Fleep status page for any known outages.
How do I install Fleep on my device?
You can install Fleep on your device by downloading the app from the App Store or Google Play Store or by visiting the Fleep website and downloading it for Windows or Mac.