What is GoMore?
GoMore is a transportation platform that connects drivers with available seats in their car to passengers traveling to the same destination.
How do I sign up for GoMore?
You can sign up for GoMore by downloading the app on your smartphone or by creating an account on their website.
Can I use GoMore in any country?
No, GoMore is currently available in select countries in Europe. You can check the full list on their website.
I am having trouble logging into my GoMore account. What should I do?
First, make sure you are using the correct login credentials. If you still can't log in, try resetting your password or contact GoMore customer support for assistance.
How do I book a ride on GoMore?
You can book a ride on GoMore by selecting your starting point, destination, and preferred date and time of travel. You will then see a list of available rides with the corresponding prices and can book the one that suits you.
Can I cancel a ride I booked on GoMore?
Yes, you can cancel a ride you booked on GoMore before the departure time. However, the cancellation policy may vary depending on the driver's preferences.
I need to change the date of my trip on GoMore. How can I do this?
You can contact the driver directly through the app or website to discuss any changes to your trip. Alternatively, you can cancel the ride and book a new one with the updated date.
What payment methods are accepted on GoMore?
GoMore accepts credit/debit cards, PayPal, and some local payment methods in select countries.
I am not able to make a payment on GoMore. What could be the issue?
This could be due to a temporary technical issue or insufficient funds in your account. Try again after a while or check with your bank for any payment issues.
Is it safe to ride with strangers on GoMore?
GoMore has safety and trust measures in place, such as user verification, ratings, and reviews, to ensure a safe and reliable ride-share experience.
I am unable to find any available rides on GoMore. What should I do?
If you can't find any available rides, it could be due to limited availability or a lack of drivers in your area. You can try again at another time or consider other transportation options.
How can I become a GoMore driver?
To become a GoMore driver, you must download the app and fill out the necessary information. Once approved, you can start offering rides to passengers.
I am experiencing technical issues with the GoMore app. What should I do?
You can try restarting the app or updating it to the latest version. If the issue persists, contact GoMore customer support for further assistance.
I received an error message while booking a ride on GoMore. What does it mean?
Please check the error message for details as it could be related to payment, availability, or technical issues. If you are unsure, contact GoMore customer support for clarification.
I have been charged for a ride that I didn't take on GoMore. What should I do?
Please contact GoMore customer support immediately with the details of the ride, and they will assist you in resolving the issue.
Can I request specific music or temperature settings during a ride on GoMore?
You can discuss any preferences with the driver prior to the ride, but they are not obligated to fulfill them.
I left an item in the car during a GoMore ride. How can I retrieve it?
Please contact the driver directly to arrange the return of your item. If you are unable to reach the driver, contact GoMore customer support for assistance.
I was involved in an accident during a GoMore ride. What should I do?
First, make sure you are safe and contact the necessary authorities if needed. Then, contact GoMore customer support to report the incident.
Can I request a receipt for a ride on GoMore?
Yes, you can request a receipt from the driver or download it from your booking history on the GoMore app or website.
How can I change my personal information on GoMore?
You can edit your personal information, such as name, phone number, and email, in the profile section of the app or website.
I forgot my password for GoMore. How can I reset it?
On the login page, click on "Forgot Password" and follow the instructions to reset your password.
How can I delete my GoMore account?
You can delete your GoMore account by contacting customer support and requesting them to delete your account. Keep in mind that this action is irreversible, and you will lose all your data and bookings.
What should I do if I encounter inappropriate behavior from a GoMore driver or passenger?
Please report any inappropriate behavior to GoMore customer support immediately with details of the incident. They will take appropriate action.
I notice that the cost of a ride on GoMore varies depending on the day and time. Why is that?
The cost of a ride may vary depending on the demand for rides at a particular time. This is to ensure a fair and affordable pricing system for both drivers and passengers.
Can I smoke during a ride on GoMore?
No, GoMore has a strict no-smoking policy in all vehicles.
I can't see my upcoming rides on the GoMore app. What should I do?
Make sure you are logged into the correct account and check if the booking was confirmed successfully. If you are still unable to see your ride, contact GoMore customer support for assistance.
I received a promotional code for GoMore. How can I use it?
You can enter the promotional code in the payment section before booking a ride. The discount will then be applied to your total fare.
