What does the term "helse" mean?
Helse is a Norwegian term for "health."
What is an error message?
An error message is a prompt that appears when there is a problem with a program or system.
What should I do if I receive an error message while using a helse app?
First, try restarting the app or device. If the error persists, contact the app developer or Helse Norge for assistance.
Why can't I access my helse account?
There could be various reasons for this, such as incorrect login credentials or server issues. Try resetting your password or contacting Helse Norge for further assistance.
How can I report a technical issue with a helse website or app?
You can contact the app developer or Helse Norge directly to report technical issues with helse websites or apps.
My medication information is incorrect on my helse account. How can I fix it?
You can contact your healthcare provider to update your medication information on your helse account.
I received a blank page when trying to access my test results on my helse account. What should I do?
This may be due to a technical issue. Try refreshing the page or contacting Helse Norge for assistance.
I am unable to download or upload documents on my helse account. What could be the problem?
This may be due to a slow internet connection or compatibility issues. Try using a different browser or contacting Helse Norge for assistance.
What can I do if I forgot my helse account password?
You can reset your password using the "Forgot Password" feature on your helse account login page.
Is there a customer support number for helse?
Yes, you can call Helse Norge at 810 59 500 for customer support in Norway.
How can I find a healthcare provider or clinic near me using helse?
You can use the "Find Healthcare Providers" feature on your helse account to locate providers in your area.
What is an SSL connection error and how can I fix it?
An SSL connection error occurs when there is a problem with the secure connection between your device and the website. You can troubleshoot this issue by clearing your browser's cache or contacting Helse Norge for assistance.
Can I access my helse account from anywhere in the world?
Yes, as long as you have an internet connection and your login credentials, you can access your helse account from anywhere in the world.
Why am I receiving an "access denied" message when trying to access my helse account?
This may be due to a technical issue or an error with your login credentials. Try resetting your password or contacting Helse Norge for further assistance.
Is helse available in languages other than Norwegian?
Yes, helse websites and apps are available in English and other languages.
How can I update my personal information on my helse account?
You can edit your personal information on your helse account by logging in and selecting the "Edit Profile" option.
Can I view my family member's health information on my helse account?
Yes, as long as you have their consent and their information is linked to your account, you can view their health information.
What is a SQL connection error and how can I fix it?
A SQL connection error occurs when there is a problem with the connection to the database. You can troubleshoot this issue by clearing your browser's cache or contacting Helse Norge for assistance.
How can I delete my helse account?
You can delete your helse account by contacting Helse Norge and providing a valid reason for account deletion.
Is there a mobile app for helse?
Yes, there are multiple mobile apps available for helse, such as the "HelseNorge" app and the "Helsenorge" app for iOS and Android devices.
How can I protect my personal information on my helse account?
You can protect your personal information by using a strong password and not sharing your login credentials with anyone. Additionally, you can enable two-factor authentication for added security.
What can I do if I suspect someone else has access to my helse account?
You can change your password and contact Helse Norge to report any suspicious activity on your account.
Can I make appointments with my healthcare provider through helse?
Yes, you can make appointments with participating healthcare providers through your helse account.
How can I view my vaccination records on my helse account?
You can view your vaccination records in your helse account by selecting the "Vaccinations" option.
Is there a fee for using helse?
No, helse services are free for all users in Norway.
Can I use helse to order medications online?
No, helse is primarily for accessing health information and services. You should consult with your healthcare provider for medication orders.
Can I access my child's health information on my helse account?
Yes, as long as you are the legal guardian and their information is linked to your account, you can view your child's health information.
