What is HIDIVE?
HIDIVE is a streaming service that offers a large selection of anime, live-action Asian dramas, and other eastern media.
How do I sign up for a HIDIVE account?
To sign up for a HIDIVE account, go to https://www.hidive.com/signup and enter your email address, password, and payment information.
What devices can I use to access HIDIVE?
HIDIVE is available on web browsers, iOS and Android smartphones and tablets, Roku, Apple TV, Amazon Fire TV, and certain smart TVs.
Can I watch HIDIVE content offline?
Yes, you can download episodes for offline viewing on the HIDIVE app for iOS and Android.
Why is a video not playing on HIDIVE?
There might be a temporary issue with the server or your internet connection. Try refreshing the page or checking your internet connection.
How do I report a problem with a video on HIDIVE?
You can report a problem by clicking the "Report a Problem" link on the video player or by contacting HIDIVE customer support.
Why am I getting an error message saying a video is not available in my region?
Some content on HIDIVE is only available in certain regions due to licensing agreements. If you receive this error, the content is not available in your region.
Can I change my HIDIVE region?
No, your HIDIVE region is based on your IP address and cannot be changed.
Why am I getting a "Video not found" error on HIDIVE?
This error usually occurs when a video has been removed from the HIDIVE platform.
How do I cancel my HIDIVE subscription?
To cancel your HIDIVE subscription, log into your account and go to the "My Account" page. Click on "Subscription" and then "Cancel Subscription."
Will I still have access to HIDIVE content if I cancel my subscription?
No, you will no longer have access to HIDIVE content once your subscription is cancelled.
How do I update my credit card information on HIDIVE?
Log into your account and go to the "My Account" page. Click on "Subscription" and then "Edit." Enter your updated credit card information and click "Save Changes."
Why am I seeing a "content blocked" message on HIDIVE?
This usually occurs when a video is not available in your region due to licensing restrictions.
Can I watch HIDIVE content with ad-blockers enabled?
No, ad-blockers must be disabled to watch HIDIVE content.
Why am I experiencing buffering issues on HIDIVE?
This may be due to a slow internet connection. Try lowering the video quality or restarting your router.
How do I change the video quality on HIDIVE?
Click on the gear icon on the video player and select the video quality that best suits your internet connection.
Is HIDIVE available in languages other than English?
Yes, HIDIVE offers subtitles and dubs in various languages for some content. You can change the language settings on the video player.
Can I watch HIDIVE content with a free account?
No, a subscription is required to access HIDIVE content.
Why am I seeing a "video not authorized" error on HIDIVE?
This error occurs when you are trying to access a video that is only available to premium subscribers.
How do I reset my HIDIVE password?
Go to https://www.hidive.com/reset-password and enter your email address to receive a link to reset your password.
Why am I getting an "invalid credentials" error on HIDIVE?
This error occurs when the email address or password entered is incorrect. Make sure to enter the correct information.
How do I change my HIDIVE account email address?
Log into your account and go to the "My Account" page. Click on "Account Settings" and then "Change Email Address."
How do I contact HIDIVE customer support?
You can contact customer support by filling out the contact form on the HIDIVE website or by emailing [email protected].
Why am I unable to access HIDIVE on my Roku device?
Make sure you have the latest HIDIVE channel installed on your Roku and try restarting your device. If the issue persists, contact HIDIVE customer support.
Can I request new content on HIDIVE?
Yes, you can submit a content request via the HIDIVE website.
Why is the video quality poor on HIDIVE?
Your internet connection may be too slow to support high-quality video. Try lowering the video quality or restarting your router.
