HivePress FAQ

Answers to your most common questions about Hivepress.

Quick, simple, and helpful information at a glance.

What is Hivepress?
Hivepress is a WordPress plugin that allows you to create and manage directories, listings, and classifieds on your website.
How do I install Hivepress?
To install Hivepress, go to your WordPress dashboard, click on Plugins, then click on Add New. Search for "Hivepress" and click on Install Now.
Why am I getting a "Failed to install plugin" error?
This error can occur if your WordPress permissions are not set correctly. Try changing the permissions for the wp-content directory to 755 and try installing again.
How do I activate Hivepress after installation?
Once you have installed the plugin, go to the Plugins section of your WordPress dashboard and click on "Activate" under Hivepress.
I can't find the Hivepress menu in my WordPress dashboard. What should I do?
Make sure that you have successfully activated the plugin. If the issue persists, try clearing your browser's cache or try using a different browser.
How do I create a directory using Hivepress?
To create a directory, go to Hivepress > Listings > Add New. Fill in the details for your directory, such as title, description, and images, and click on Publish.
I accidentally deleted a listing. Can I retrieve it?
Yes, you can retrieve deleted listings from the Trash section of your Listings.
I am unable to upload images for my listing. What could be causing this?
This issue can be caused by incorrect file permissions. Make sure that the wp-content/uploads directory has 755 permissions or try contacting your hosting provider.
How do I customize the design of my listings?
Hivepress offers a range of customization options such as colors, fonts, and more. Go to Hivepress > Settings > Styling to make these changes.
How do I manage payments in Hivepress?
If you want to enable payments for your listings, you can use the Hivepress Paid Listings extension. Once installed, you can set up payment options under Hivepress > Paid Listings.
Is it possible to import listings from another directory plugin?
Yes, you can use the Hivepress Listing Importer extension to import listings from other directory plugins such as WP Job Manager.
Why is the search function not working on my Hivepress directory?
This issue can arise due to compatibility issues with other plugins or themes. Try disabling other plugins and changing the theme to see if it resolves the issue.
How can I display listings on a map?
To display listings on a map, you can use the Hivepress Geolocation extension. Once installed, it will automatically display listings on a map based on their location.
Can I translate my listings to other languages?
Yes, you can use the Loco Translate plugin to translate the Hivepress plugin, themes, and extensions into your desired language.
How do I update Hivepress to the latest version?
To update Hivepress, go to Plugins > Installed Plugins. Find Hivepress in the list and click on Update Now. Alternatively, you can also manually update by downloading the latest version from the Plugin Directory.
I am getting a "Fatal error" message. What does this mean?
A "Fatal error" message can occur due to conflicts with other plugins or themes. Try disabling other plugins and changing the theme to see if it resolves the issue.
Is it possible to add custom fields to my listings?
Yes, you can use the Hivepress Custom Fields extension to add custom fields to your listings.
How can I add reviews and ratings to my listings?
You can use the Hivepress Reviews extension to allow users to leave reviews and ratings for your listings.
Can I display my listings on different pages of my website?
Yes, you can use shortcodes provided by Hivepress to display specific listings or categories on different pages of your website.
Why are my listing images not displaying correctly?
This issue can occur if the GD Library is not installed on your server. You can ask your hosting provider to install it or try using the TGM Plugin Activation library.
How do I display subcategories in my directory?
To display subcategories, go to Hivepress > Categories and check the box next to "Show Subcategories."
I am unable to log in to my Hivepress account. What should I do?
If you're unable to log in to your Hivepress account, try resetting your password. If the issue persists, contact the Hivepress support team for further assistance.
How do I delete a directory created using Hivepress?
To delete a directory, go to Hivepress > Listings. Check the box next to the directory you want to delete, then select "Move to Trash" from the Bulk Actions dropdown menu and click on Apply.
Can I change the order of categories in my directory?
Yes, you can change the order of categories by going to Hivepress > Categories and using the drag and drop option.
How do I get support for Hivepress?
If you need support for Hivepress, you can submit a ticket on the Hivepress Support Center or post your question on the Hivepress Community Forum.
How can I stay updated on new features and updates for Hivepress?
You can follow Hivepress on their social media channels, or subscribe to their blog to stay updated on new features and updates.
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