Answers to your most common questions about Hotels.com.
Quick, simple, and helpful information at a glance.
How do I check-in to my room?
You can check-in at the front desk by presenting your identification and credit card for any incidental charges.
Is parking available at the hotel?
Yes, we offer both self-parking and valet parking options for our guests. Some hotels may charge a fee for parking.
Can I cancel my reservation?
Most hotels have a cancellation policy in place. Please check your reservation confirmation or call the hotel directly for more information on the specific policy for your reservation.