IPstack FAQ

Answers to your most common questions about Ipstack.

Quick, simple, and helpful information at a glance.

What is ipstack?
ipstack is an IP geolocation API that allows you to retrieve detailed location information for an IP address.
How do I sign up for ipstack?
You can sign up for ipstack by creating a free account on their website.
What is an IP address?
An IP address is a unique numerical identifier assigned to every device connected to a computer network.
How accurate is the location data provided by ipstack?
The accuracy of the location data varies based on the availability and accuracy of public data sources. It is usually accurate to the city level.
Can I use ipstack for commercial purposes?
Yes, you can use ipstack for both personal and commercial purposes. However, there are usage limits based on your chosen plan.
How do I make API requests to ipstack?
You can make API requests by using a unique API key provided to you after signing up for an account.
What is an API key?
An API key is a unique code that identifies your account and grants access to the ipstack API.
Can I use ipstack without an API key?
No, an API key is required to use ipstack.
How can I upgrade my ipstack plan?
You can upgrade your ipstack plan by logging into your account and selecting the desired plan under the "Subscription" tab.
What are the different plans available on ipstack?
The available plans on ipstack include a Free plan, Basic plan, Professional plan, and Business plan.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time by going to the "Subscription" tab in your account and selecting "Cancel Subscription."
What happens if I exceed the API request limit for my plan?
If you exceed the API request limit for your plan, your requests will be blocked until the next billing cycle or until you upgrade your plan.
Can I make bulk or batch requests with ipstack?
Yes, bulk or batch requests can be made using the Bulk Lookup endpoint provided by ipstack.
How do I troubleshoot API errors?
You can troubleshoot API errors by checking the API response code and error message. Common errors include invalid API keys or exceeding request limits.
How often is the location data on ipstack updated?
The location data on ipstack is updated on a regular basis, typically every 24 hours.
Can I see my API usage statistics and history?
Yes, you can view your API usage statistics and history under the "Usage" tab in your account.
Does ipstack support IPv6 addresses?
Yes, ipstack supports both IPv4 and IPv6 addresses.
How do I report inaccurate location data?
If you believe the location data for an IP address is incorrect, you can report it to ipstack through the "Report an Issue" button on the API response or by contacting their support team.
Can I use ipstack in my mobile application?
Yes, you can use ipstack in your mobile application by making API requests through the appropriate integration methods.
Does ipstack offer historical IP address lookup?
Yes, ipstack offers historical IP address lookup for up to 10,000 requests per month on the Professional and Business plans.
How secure is the ipstack API?
The ipstack API uses HTTPS encryption to ensure secure communication between the client and the server.
What is the maximum number of API requests allowed on the Free plan?
The Free plan allows for up to 10,000 API requests per month.
Can I use ipstack for website visitor tracking?
Yes, ipstack can be used for website visitor tracking by tracking the IP addresses of your website visitors.
How can I contact ipstack's support team?
You can contact ipstack's support team through their website's contact form or by emailing [email protected].
Is there any downtime for the ipstack API?
ipstack strives to maintain reliability and minimal downtime for their API. However, occasional technical maintenance may result in temporary downtime.
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