How do I create an account on Letterboxd?
To create an account on Letterboxd, simply click on the "Sign Up" button on the website's homepage and follow the prompts to enter your email, username, and password.
Why am I unable to log into my account?
If you are unable to log into your account, please double check that you are using the correct username and password. If you are still unable to log in, you may need to reset your password using the "Forgot Your Password?" link on the log in page.
How do I add a movie to my watchlist?
To add a movie to your watchlist, go to the movie's page and click on the "Add to Watchlist" button located under the movie's title. You can also add movies to your watchlist by hovering over the movie's poster and clicking on the "+" icon.
Why are my films not appearing in my diary?
If your films are not appearing in your diary, make sure you have selected the correct viewing date and that the film is set to "watched" instead of "plan to watch." You can also check your privacy settings to make sure your diary is visible to others.
How do I edit my review or rating for a film?
To edit your review or rating for a film, go to the film's page and click on the "Edit" button located next to your rating and review. Make your changes and click "Save Changes" to update your review.
Why can't I see my friends' activity on my feed?
If you are not seeing your friends' activity on your feed, make sure you are following them and check your privacy settings to make sure your feed is set to include your friends' activity.
How do I delete my account on Letterboxd?
To delete your account, go to your account settings and click on the "Delete Account" button at the bottom of the page. Please note that this action is permanent and cannot be undone.
Why am I unable to comment on a review?
If you are unable to comment on a review, it is possible that the user has disabled comments for their review. You can still leave a like or reply to their review.
How do I change my username?
To change your username, go to your account settings and click on the "Change Username" button. Enter your desired username and click "Save Changes" to update your username.
Why is my film not appearing in search results?
If your film is not appearing in search results, it may still be pending approval from the Letterboxd team. If you believe the film should be added to the database, you can request for it to be added on the website.
How do I report a review or comment?
To report a review or comment, click on the "Report" button located under the review or comment. Select the reason for the report and click "Submit" to send it to the moderators for review.
Why am I not receiving email notifications from Letterboxd?
If you are not receiving email notifications, please check your spam or junk folder. You can also go to your account settings and make sure your notification preferences are set to receive emails from Letterboxd.
How do I change my email address?
To change your email address, go to your account settings and click on the "Change Email Address" button. Enter your new email address and click "Save Changes" to update it.
Why can't I import my viewing history from another platform?
If you are having trouble importing your viewing history, make sure you have followed the proper export steps from the other platform and that the file format is compatible with Letterboxd. If you continue to experience issues, you can contact Letterboxd support for assistance.
How do I add a film to multiple lists?
To add a film to multiple lists, go to the film's page and click on the "Add to List" button. Select the lists you would like to add the film to and click "Save Changes."
Why am I unable to access certain features on the mobile app?
If you are unable to access certain features on the mobile app, make sure you have the latest version of the app installed and that your device is connected to the internet. You can also try logging out and logging back in to refresh the app.
How do I change the privacy settings for my diary?
To change the privacy settings for your diary, go to your account settings and click on the "Privacy" tab. From there, you can adjust who can see your diary and which films appear on your diary.
Why can't I add certain films to my watchlist?
If you are unable to add certain films to your watchlist, it is possible that they have not been released yet or that the Letterboxd team has not added them to the database. You can check for updates on the Letterboxd subreddit or contact support for more information.
How do I create a custom list?
To create a custom list, go to your profile page and click on the "Lists" tab. From there, click on the "Create a List" button and follow the prompts to add films to your list.
Why am I not able to follow other users?
If you are unable to follow other users, make sure you are not already following the maximum number of users (2,000) and that their account is not set to private. You can also try refreshing the page or logging out and back in.
How do I change the order of my lists?
To change the order of your lists, go to your profile page and click on the "Lists" tab. From there, click on the "Drag to Reorder" button and rearrange your lists as desired.
Why are my comments and replies disappearing?
If your comments and replies are disappearing, it may be due to a bug or a violation of Letterboxd's community guidelines. You can check the guidelines and contact support if you believe your comments were removed in error.
How do I mark a film as "unwatched"?
To mark a film as "unwatched," go to your diary and click on the film's entry. From there, click on the "Mark as Unwatched" button located under the film's title.
Why am I not receiving a verification code when registering?
If you are not receiving a verification code when registering, please check your spam or junk folder. You can also try using the "Resend Code" feature or contact support for assistance.
How do I change the streaming service for a film on my watchlist?
To change the streaming service for a film on your watchlist, click on the film's entry and click on the "Change Platform" button. Select the correct streaming service and click "Save Changes."
