How do I create a Lovoo account?
To create a Lovoo account, simply download the app from the App Store or Google Play Store. Click on "Sign up" and follow the steps to create your account.
Why can't I log into my Lovoo account?
If you are unable to log into your Lovoo account, first make sure you are using the correct login credentials. If the issue persists, try resetting your password by clicking on "Forgot password?" on the login page.
What do I do if my profile is blocked on Lovoo?
If your profile has been blocked on Lovoo, it is likely that you violated our Terms of Use. To resolve this issue, you can try contacting our support team through the app or website.
How do I upload a profile picture on Lovoo?
To upload a profile picture on Lovoo, go to your profile, click on the gray camera icon, and select a photo from your device. Make sure to follow our guidelines for profile pictures.
Why isn't my profile picture visible to other users on Lovoo?
If your profile picture is not visible to other users, it may be because it violates our guidelines. Please make sure your picture follows our guidelines for profile pictures.
How do I delete my Lovoo account?
To delete your Lovoo account, go to your profile, click on the gear icon, and then select "Settings". From there, scroll down and click on "Delete account". Follow the instructions to permanently delete your account.
What do I do if I am not receiving any messages on Lovoo?
If you are not receiving any messages on Lovoo, it could be because your notification settings are turned off. Go to your settings and make sure that notifications for messages are turned on.
How do I change my location on Lovoo?
To change your location on Lovoo, go to your profile, click on the gear icon, and then select "Settings". From there, scroll down and click on "Change location". Follow the instructions to update your location.
Why am I seeing profiles from other countries on Lovoo?
If you are seeing profiles from other countries on Lovoo, it is because our app allows you to match with users from around the world. You can adjust your search preferences to only see profiles from specific areas.
How do I block a user on Lovoo?
To block a user on Lovoo, go to their profile, click on the three dots in the top right corner, and select "Block user". This will prevent them from seeing or contacting you on the app.
Why am I not able to register with my phone number on Lovoo?
If you are having trouble registering with your phone number on Lovoo, make sure you are entering the correct country code and phone number. If the issue persists, try using a different phone number or contact our support team for assistance.
How do I report a fake profile on Lovoo?
If you come across a fake profile on Lovoo, please report it by going to the profile, clicking on the three dots, and selecting "Report user". Our team will review the profile and take appropriate action.
Is Lovoo available on desktop?
Yes, Lovoo is available on desktop. You can access it by going to our website, clicking on "Login", and entering your login credentials.
How do I change my profile information on Lovoo?
To change your profile information on Lovoo, go to your profile, click on the edit icon (pencil), and make any desired changes. Don't forget to save your changes before exiting.
Why are my photos not uploading on Lovoo?
If your photos are not uploading on Lovoo, make sure they meet our guidelines for profile pictures. If they do, try closing and reopening the app or restarting your device.
I accidentally swiped left on a profile, can I undo it?
Yes, you can undo a left swipe by upgrading to Lovoo Premium. This feature is not available for free accounts.
How do I cancel my Lovoo subscription?
To cancel your Lovoo subscription, go to your profile, click on the gear icon, and then select "Settings". From there, click on "Subscription" and follow the instructions to cancel.
How do I report a technical issue on Lovoo?
If you encounter a technical issue on Lovoo, please report it by going to "Settings", scrolling down to "Feedback", and describing the issue. Our team will work to resolve it as soon as possible.
What do I do if I am not receiving any matches on Lovoo?
If you are not receiving any matches on Lovoo, it could be because your search preferences are too specific. Try expanding your preferences or adjusting them to see more potential matches.
How do I change my email address on Lovoo?
To change your email address on Lovoo, go to your profile, click on the gear icon, and then select "Settings". From there, click on "Edit email" and follow the instructions to update your email.
Why am I not receiving a verification code on Lovoo?
If you are not receiving a verification code on Lovoo, please make sure you entered the correct phone number or email address. If the issue persists, try logging out and back in or restarting your device.
How do I activate Lovoo Premium features?
To activate Lovoo Premium features, go to your profile, click on the gear icon, and then select "Settings". From there, click on "Subscription" and follow the instructions to upgrade to Premium.
How do I change my Lovoo password?
To change your Lovoo password, go to your profile, click on the gear icon, and then select "Settings". From there, click on "Security" and follow the instructions to reset your password.
Why did my Lovoo account get deleted?
If your Lovoo account was deleted, it could be because you violated our Terms of Use. If you believe this was done in error, you can contact our support team for assistance.
Is Lovoo free to use?
Lovoo offers a free basic membership, but you can purchase a Premium subscription to access additional features.
How do I contact Lovoo support?
To contact Lovoo support, go to "Settings", scroll down to "Feedback", and select "Contact our support team". You can also send us an email at [email protected].
