What should I do if I am unable to connect to the server?
First, make sure you have selected the correct server location. If the issue persists, try restarting the application or your device.
Is it possible to use the service on multiple devices?
Yes, you can use the service on up to 6 devices simultaneously with one account.
What do I do if I forget my account password?
You can reset your password by clicking the "Forgot Password" link on the login page and following the instructions.
Is it safe to use public Wi-Fi with this service?
Yes, the service uses military-grade encryption to protect your data on public Wi-Fi networks.
Can I switch between different server locations?
Yes, you can easily switch between different server locations through the application or website.
What happens to my subscription if I want to cancel?
If you cancel your subscription, you will still be able to use the service until the end of your billing cycle.
Are there any restrictions on the amount of data I can use?
No, there are no restrictions on the amount of data you can use while connected to the service.
Do you keep any logs of my online activity?
No, the service has a strict no-logging policy to ensure your privacy and security.
How do I know if the service is working properly?
You can check your IP address or run a DNS leak test to ensure that the service is working properly.
Can I use the service for torrenting or P2P sharing?
Yes, the service allows P2P sharing on designated servers.
What do I do if I experience slow connection speeds?
Try connecting to a different server location or contact customer support for assistance.
Can I use the service to access streaming services?
Yes, the service can help you access geo-restricted streaming platforms like Netflix or Hulu.
Does the service offer a money-back guarantee?
Yes, the service offers a 30-day money-back guarantee for new subscriptions.
Can I set up the service on my router?
Yes, you can set up the service on select routers to secure all devices connected to your network.
Are there any additional fees for using the service?
No, there are no hidden fees or charges for using the service. The subscription fee is all-inclusive.
