What is the maximum allowable baggage weight for Qatar Airways?
The maximum allowable baggage weight for Qatar Airways varies depending on your destination and fare type. Please refer to our baggage allowance guide here: https://www.qatarairways.com/en/baggage.html
How can I check the status of my flight with Qatar Airways?
You can check your flight status on our website or app by entering your flight number, route, or departure/arrival city and date. Alternatively, you can contact our customer service team for assistance.
What should I do if my flight with Qatar Airways is delayed?
If your flight is delayed, our customer service team will provide you with updates and assistance. You can also check the status of your flight on our website or app.
How can I change or cancel my Qatar Airways flight?
You can manage your booking and make changes or cancellations on our website or app or by contacting our customer service team. The fees and policies for changes and cancellations vary depending on your fare type and destination.
I am unable to check-in online for my Qatar Airways flight. What should I do?
If you are unable to check-in online, please contact our customer service team for assistance. This could be due to reasons such as technical issues or visa/document requirements.
What is Qatar Airways' policy on flight disruptions caused by weather or other unforeseen circumstances?
In case of flight disruptions due to weather or other unforeseen circumstances, Qatar Airways will try to accommodate passengers on the next available flight or offer a refund. Please refer to our flight disruption policy here: https://www.qatarairways.com/en/travel-alerts.html
Can I request a special meal on my Qatar Airways flight?
Yes, Qatar Airways offers a wide range of special meals to cater to passengers' dietary requirements. You can request a special meal at least 24 hours before your flight here: https://www.qatarairways.com/en/manage-booking/special-meals.html
How can I earn Qatar Airways Privilege Club Qmiles?
You can earn Qmiles by flying with Qatar Airways or our partner airlines, using our credit card, or through our various partners and promotions. Please see our website for more information: https://www.qatarairways.com/en/Privilege-Club/earn-qmiles.html
I am having trouble accessing my Qatar Airways Privilege Club account. What should I do?
If you are having trouble accessing your account, you can click on the "Forgot Password" link on our website or app to reset your password. If the issue persists, please contact our customer service team for assistance.
Can I upgrade my seat on a Qatar Airways flight?
Yes, you can upgrade to a higher class on your flight with Qatar Airways, subject to availability. You can do this on our website or app or by contacting our customer service team. Additional charges may apply.
What is Qatar Airways' policy on carrying liquids in hand luggage?
Qatar Airways follows the international regulations set by the International Civil Aviation Organization (ICAO) on carrying liquids in hand luggage. Please see our carry-on baggage restrictions here: https://www.qatarairways.com/en/baggage/cabin-baggage.html
How can I request a wheelchair or special assistance for my flight with Qatar Airways?
You can request wheelchair or special assistance at least 48 hours before your flight by contacting our customer service team or by mentioning it during the booking process. Please see our special assistance services here: https://www.qatarairways.com/en/travel-with-confidence/special-assistance.html
Can I travel with my pet on a Qatar Airways flight?
Yes, Qatar Airways allows passengers to travel with pets in accordance with our pet policy and regulations. Please refer to our guidelines and restrictions here: https://www.qatarairways.com/en/travel-with-confidence/pets.html
What is Qatar Airways' policy on unaccompanied minors?
Qatar Airways has a dedicated service for unaccompanied minor passengers. Please see our guidelines and charges for this service here: https://www.qatarairways.com/en/travel-with-confidence/unaccompanied-minors.html
How can I book a hotel or car rental with Qatar Airways?
You can book a hotel or car rental on our website or app when you make your flight booking or manage your booking. This service is also available through our customer service team.
Can I purchase duty-free items on a Qatar Airways flight?
Yes, you can purchase duty-free items on your flight with Qatar Airways. Please see our duty-free shopping page here: https://www.qatarairways.com/en/qatar-duty-free.html
What should I do if I have left something on a Qatar Airways flight?
If you have left something on a Qatar Airways flight, please contact our customer service team immediately. We will make every effort to locate and return your belongings to you.
I am experiencing technical issues on the Qatar Airways website. What should I do?
If you are experiencing technical issues on our website, please try clearing your browser's cache and cookies or using a different browser. If the issue persists, please contact our customer service team for assistance.
What is the procedure for making a complaint to Qatar Airways?
You can submit your complaint to Qatar Airways through our website, app, or by contacting our customer service team. We take all complaints seriously and aim to provide a resolution in a timely manner.
Does Qatar Airways have a mobile app and what features does it offer?
Yes, Qatar Airways has a mobile app available for both iOS and Android devices. The app allows you to book flights, manage your bookings, check flight status, access your Privilege Club account, and more.
What is Qatar Airways' policy on electronic devices during flights?
For safety reasons, Qatar Airways has regulations on the use of electronic devices during flights. Please see our guidelines on electronic devices here: https://www.qatarairways.com/en/travel-with-confidence/electronic-devices-onboard.html
Can I request a refund for my Qatar Airways flight?
If your fare type and ticket conditions permit, you can request a refund for your Qatar Airways flight. You can do this on our website or app or by contacting our customer service team. Our refund policy can be found here: https://www.qatarairways.com/en/refund.html
How can I contact Qatar Airways for general inquiries or assistance?
You can contact Qatar Airways through our website or app, by phone, email, or social media. Please see our contact page for more information: https://www.qatarairways.com/en/contact-us.html
Is there a way to track my baggage if it has been delayed or lost on a Qatar Airways flight?
Yes, you can track your delayed or lost baggage through our website or app using your baggage reference number. Our customer service team can also assist you with this.
What measures has Qatar Airways taken to ensure the safety of its passengers during the COVID-19 pandemic?
Qatar Airways has implemented various safety measures to
