What is RESY?
RESY is an online restaurant reservation and management platform. It allows users to make reservations at participating restaurants and helps restaurants manage their bookings and waitlists.
How do I make a reservation on RESY?
To make a reservation on RESY, you can either visit their website or download their mobile app. You will need to create an account and search for a restaurant in your desired location. Once you find a restaurant, select the date and time, and click "Make Reservation."
I made a reservation on RESY, but I need to cancel it. How do I do that?
To cancel a reservation on RESY, log into your account and go to your reservations. Find the reservation you want to cancel and click on it. Then, click "Cancel This Reservation" and follow the prompts.
I received an error message saying my credit card is invalid when trying to make a reservation on RESY. What should I do?
Double-check the credit card information entered is correct, including the card number, expiration date, and security code. If the information is correct and you are still receiving the error message, it is best to contact your credit card provider for further assistance.
I am trying to make a reservation on RESY, but it keeps showing that there are no available tables. What should I do?
If there are no available tables, it could mean that the restaurant is fully booked for that date and time. You can try searching for a different date or time, or choose another restaurant.
I made a reservation on RESY, but I haven't received a confirmation email. What should I do?
First, check your spam or junk folder to see if the email was mistakenly filtered. If you still cannot find the confirmation email, log into your RESY account and go to your reservations to ensure the reservation was successfully made. If you have any concerns, you can contact RESY customer support for assistance.
Can I modify my RESY reservation?
Yes, you can modify your reservation by logging into your RESY account and going to your reservations. Find the reservation you want to modify and click on it. You will then have the option to change the date, time, or party size.
I am trying to modify my reservation on RESY, but it won't let me change the date or time. What should I do?
Some restaurants may have restrictions on modifying reservations, especially for popular times or peak hours. If you are unable to change your reservation, it is best to contact the restaurant directly to see if they can make the modifications for you.
The restaurant I want to book on RESY is not showing any availability. Can I still make a reservation?
If there are no available tables on RESY, it means the restaurant is fully booked for that time. However, you can check with the restaurant directly to see if they have any availability or if they have a waitlist you can join.
How does the waitlist on RESY work?
If a restaurant does not have any available tables for your desired date and time, you can join their waitlist on RESY. If a table becomes available, you will receive a notification and have the option to accept or decline the reservation. However, joining the waitlist does not guarantee a reservation.
I am trying to join a waitlist on RESY, but it says it is full. Can I still get a reservation?
Unfortunately, if the waitlist is full, it means the restaurant has reached their limit for notifications. You can try checking back later to see if any spots have opened up.
Can I make a reservation for a large party on RESY?
The availability for large parties may vary from restaurant to restaurant. To make a reservation for a large group, it is best to contact the restaurant directly.
I am having trouble loading RESY on my web browser. What should I do?
Try clearing your browser's cache and cookies, refresh the page, and try again. If the issue persists, try using a different browser or accessing RESY from their mobile app.
I am unable to log into my RESY account. What should I do?
Make sure you are entering the correct login credentials. If you have forgotten your password, you can reset it by clicking on the "Forgot Password" link on the login page. If you are still unable to log in, you can contact RESY customer support for assistance.
I am receiving an error message saying my location is not supported by RESY. What should I do?
RESY is currently available in select cities and countries. If you are receiving an error message, it means RESY is not available in your area. You can check their website or app for a list of supported locations.
I am having trouble redeeming a promo code on RESY. What should I do?
Make sure you are entering the promo code correctly and that it is still valid. Some promo codes may have expiration dates or restrictions. If you are still having issues, you can contact RESY customer support for assistance.
Can I book a reservation on RESY for a restaurant in another country?
Yes, you can make a reservation on RESY for participating restaurants in other countries. However, keep in mind that the time zone and currency may be different.
I am receiving an error message saying my reservation cannot be confirmed on RESY. What should I do?
This error may occur if the restaurant is currently experiencing technical difficulties or if there are network issues. Try refreshing the page or trying again at a later time. If the error persists, you can contact RESY customer support for assistance.
The restaurant I reserved on RESY is unexpectedly closed on the day of my reservation. What should I do?
If a restaurant is unexpectedly closed, you should receive a notification from RESY. You can also contact RESY customer support for further assistance. They may be able to help you find an alternative reservation or assist with a refund.
How do I leave a review for a restaurant on RESY?
After dining at a restaurant booked through RESY, you will receive a review request via email. You can also access the review section by logging into your account and going to your completed reservations.
I am uncertain about the dress code at a restaurant. Can I find that information on RESY?
Most restaurants listed on RESY will have their dress code listed on their profile or reservation page. If that information is not available, you can contact the restaurant directly for further details.
Can I view the menu for a restaurant on RESY?
Some restaurants may have their menu listed on their RESY page. If it is not available, you can visit the restaurant's website or contact them directly for a menu.
I am having trouble finding a specific restaurant on RESY. What should I do?
Make sure you are entering the correct name or location of the restaurant. You can also try adjusting your search filters, such as the date or time, to see if the restaurant has availability on a different day. If you still cannot
