What is Runbox?
Runbox is an email hosting service that allows you to send, receive, and manage emails.
Why am I unable to login to my Runbox account?
This could be due to incorrect login credentials, an expired subscription, or a technical issue. Double check your login details and try resetting your password if needed.
How do I reset my password on Runbox?
You can reset your password by clicking on the Forgot your password? link on the login page and following the instructions.
Why am I not receiving any emails on Runbox?
This could be due to a full inbox, incorrect email forwarding settings, or an issue with the sender's email service. Check your email settings and make sure your inbox is not full.
How do I change my email password on Runbox?
You can change your email password by logging into your Runbox account and going to the Settings section.
Is Runbox compatible with my mobile device?
Yes, Runbox can be accessed and used on most mobile devices through a web browser or the Runbox app.
Why am I getting an error message saying Email address not found?
This could be due to a misspelled or incorrect email address. Double check the email address and try again.
Why am I unable to send attachments in my emails?
This could be due to a file size limit set by Runbox or restrictions set by the recipient's email service. Try sending the attachment in a compressed folder or using a file sharing service.
How secure is my Runbox account?
Runbox uses encryption and other security measures to protect your data, but it is always recommended to use a strong and unique password for added security.
How do I set up automatic email forwarding on Runbox?
You can set up email forwarding by going to the Settings section and selecting Email forwarding from the menu.
Why am I getting a 530 authentication required error when sending emails?
This means your email server requires authentication. Make sure you have entered the correct login details for your email account.
How do I block unwanted emails on Runbox?
You can set up filters to automatically move emails from specific senders to your spam or trash folder. You can also mark emails as spam to help train Runbox's spam filter.
Why am I receiving a lot of spam emails on Runbox?
Runbox uses a spam filter, but some spam emails may still get through. You can mark them as spam to help train the filter and adjust the filter settings in your account.
How do I recover deleted emails on Runbox?
If the emails were recently deleted, you can find them in the trash folder and move them back to your inbox. After a certain period of time, emails in the trash folder will be permanently deleted.
Can I access my Runbox emails offline?
Yes, using the Runbox offline mode, you can access your emails without an internet connection. However, any changes made while offline will not sync until you have an internet connection.
Why am I getting an error message saying Unable to connect to server?
This could be due to a poor internet connection or a server issue on Runbox's end. Try refreshing the page or contacting Runbox support for assistance.
How do I import contacts into my Runbox address book?
You can import contacts from a CSV file or directly from another email service by going to the Contacts section and selecting Import.
How do I set up a custom email signature on Runbox?
You can create a custom email signature in the Settings section under Email signature. You can also add an image to your signature using HTML code.
Why did I receive a bounce back message when trying to send an email?
This could be due to an incorrect recipient email address, a full inbox, or restrictions from the recipient's email service. Check the recipient's email address and try again.
How do I change my email address on Runbox?
You can change your email address by going to the Settings section and selecting Your email address from the menu.
Why am I unable to open attachments in my emails on Runbox?
Make sure your device has the necessary software or app to open the attachment. You can also try downloading the attachment and opening it on your device.
How do I report a technical issue with Runbox?
You can report a technical issue by contacting Runbox support through email, chat, or phone.
Can I use Runbox as my primary email address?
Yes, you can use Runbox as your primary email address and even transfer your existing emails and contacts to your Runbox account.
How do I permanently delete emails on Runbox?
You can permanently delete emails by selecting them and clicking on the Delete permanently button. Be cautious as this action cannot be undone.
Why am I unable to access my Runbox emails on my employer's computer?
This could be due to your employer's network settings blocking the Runbox website. Contact your IT department for assistance or try accessing your emails on a personal device.
How do I cancel my Runbox subscription?
You can cancel your Runbox subscription by going to the Settings section and selecting Subscription from the menu. Follow the instructions to cancel your subscription.
Can I access my old emails from a previous email service on Runbox?
Yes, you can import emails from another email service or forward them to your Runbox account. Check with your previous email service for instructions on exporting or forwarding emails.
Why am I getting an Unknown error when sending emails?
This could be due to a temporary network or server error. Try refreshing the page or trying again later. If the issue persists, contact Runbox support for assistance.
