Shopify FAQ

Answers to your most common questions about Shopify.

Quick, simple, and helpful information at a glance.

What payment methods are accepted on this platform?
We accept major credit cards and PayPal.
How can I customize my online store's theme?
You can choose from our selection of pre-designed templates or use our drag and drop editor to customize your own.
Can I sell physical and digital products on this platform?
Yes, you can sell both physical and digital products on our platform.
Are there any hidden fees?
No, we do not charge any hidden fees. All fees are clearly stated on our pricing page.
Can I add a blog to my online store?
Yes, you can add a blog to your online store to share updates and announcements with your customers.
Is there a limit on the number of products I can sell?
No, we do not limit the number of products you can sell on your online store.
Can I connect my own domain to my online store?
Yes, you can connect your own domain to your online store or purchase one through us.
Is there a way to offer discounts and promotions to my customers?
Yes, you can create discounts and promotions on your store using our built-in marketing tools.
How can I track my orders and shipments?
You can track your orders and shipments through our order management feature or by using a third-party app.
Can I integrate my store with my social media accounts?
Yes, you can connect your store to your social media accounts for seamless marketing and selling.
Is it possible to customize the checkout process?
Yes, you can customize the checkout process to match your branding and preferences.
Can I manage my store from a mobile device?
Yes, you can manage your store from our mobile app, available for iOS and Android devices.
How can I handle returns and exchanges?
You can set up a returns and exchange policy on your store and manage the process through our order management feature.
Is there a way to offer international shipping?
Yes, you can enable international shipping on your store and set different rates for different countries.
Can I export my customer data and sales reports?
Yes, you can export your store's data and reports for analysis or for use with third-party software.