What is Solresor?
Solresor is a Swedish travel agency that specializes in offering vacation packages to various destinations worldwide.
How do I make a booking on Solresor's website?
To make a booking, simply visit Solresor's website, choose your desired destination, dates, and accommodation, and follow the prompts to complete your booking.
Do I need to register an account to make a booking?
No, registration is not required to make a booking on Solresor's website. However, it is recommended to create an account for faster bookings in the future.
Can I cancel or modify my booking?
Yes, you can cancel or modify your booking up to a certain point. It is best to check the terms and conditions of your specific booking for the cancellation and modification policy.
How can I pay for my booking on Solresor?
Payment can be made via credit card, bank transfer, or through Klarna (only available for customers in Sweden).
My payment was declined, what do I do?
Please ensure that your payment information is correct and that you have sufficient funds. If the problem persists, you can contact Solresor's customer service for assistance.
I did not receive a confirmation email for my booking, what should I do?
Please check your spam or junk folder first. If you still cannot find the confirmation email, you can contact Solresor's customer service for assistance.
Can I add extras to my booking, such as car rental or airport transfers?
Yes, you can add extras to your booking on Solresor's website or by contacting their customer service.
Do I need to print out my booking confirmation?
No, it is not necessary to print out your booking confirmation. You can show your confirmation email on your phone or tablet when needed.
Can I change the passenger name on my booking?
In most cases, it is possible to change the passenger name on your booking. However, there may be additional fees involved. It is best to check the terms and conditions of your booking or contact Solresor's customer service for assistance.
What happens if my flight is cancelled or delayed?
If your flight is cancelled or delayed, Solresor will do their best to arrange alternative flights or compensate you according to their terms and conditions. It is best to contact their customer service for assistance.
Can I make a group booking?
Yes, Solresor offers group bookings for 10 or more people. You can contact their customer service for more information and assistance with group bookings.
How can I request special accommodations (e.g. wheelchair access, dietary restrictions) for my trip?
You can make special requests or accommodations when making your booking or by contacting Solresor's customer service. It is recommended to make these requests in advance to ensure availability.
What is the baggage allowance for my flight?
Baggage allowance may vary depending on your airline and ticket type. It is best to check with your airline directly or on their website for specific baggage allowances.
I did not receive my e-ticket, what should I do?
Please check your spam or junk folder first. If you still cannot find your e-ticket, you can contact Solresor's customer service for assistance.
Can I purchase travel insurance through Solresor?
Yes, you can purchase travel insurance through Solresor by contacting their customer service. It is recommended to have travel insurance for your trip.
What should I do if I encounter problems while on my trip?
If you encounter any problems while on your trip, please contact Solresor's customer service for assistance.
How can I submit feedback or complaints about my trip?
You can submit feedback or complaints by contacting Solresor's customer service or writing a review on their website.
Can I return or get a refund for my booking?
Refund policies may vary depending on your booking and the terms and conditions. It is best to check with Solresor's customer service for assistance.
I received an error message while making a booking, what should I do?
If you receive an error message, try refreshing the page and attempting the booking again. If the problem persists, you can contact Solresor's customer service for assistance.
Can I make a booking for a minor?
Yes, you can make a booking for a minor on Solresor's website. However, some destinations may require additional documentation or approvals. It is best to check with the destination's requirements and Solresor's terms and conditions for booking minors.
Are there any visa requirements for my trip?
Visa requirements may vary depending on your destination and nationality. It is best to check with the destination's embassy or consulate and Solresor's website for visa requirements.
What should I do if I lost my travel documents?
If you lose your travel documents, such as your e-ticket or booking confirmation, you can contact Solresor's customer service for a replacement.
Can I book flights only without accommodation?
No, Solresor only offers vacation packages that include both flights and accommodation.
Is it safe to book with Solresor?
Yes, Solresor takes security and privacy seriously and has implemented measures to protect their customers' information. You can read more about their security measures on their website or contact their customer service for more information.
Can I earn frequent flyer miles with my booking on Solresor?
This may vary depending on your airline and ticket type. It is best to check with your airline for their frequent flyer program and Solresor's website for more information.
