What is Streamio?
Streamio is a cloud-based video platform that allows users to upload, organize, and share videos online.
How do I sign up for Streamio?
You can sign up for Streamio by visiting their official website and clicking on the "Sign Up" button. You will need to provide some basic information and create a password to create an account.
How many videos can I upload on Streamio?
The number of videos you can upload depends on your subscription plan. The basic plan allows for up to 10 videos, while the professional and enterprise plans have higher limits.
Can I upload videos from my mobile device?
Yes, you can upload videos from your mobile device by using the Streamio app available on both iOS and Android platforms.
How much storage space do I have for my videos?
The amount of storage space you have also depends on your subscription plan. The basic plan offers 10 GB of storage, while the professional and enterprise plans have higher limits.
Can I customize the player and embed it on my website?
Yes, Streamio allows you to customize the player with your own logo and colors, and you can easily embed it on your website using a provided code.
Can I password protect my videos?
Yes, you can set up password protection for your videos to ensure only authorized viewers can access them.
I am getting an error message while uploading my video. What should I do?
This could be due to various reasons such as the file size being too large or an issue with your internet connection. Try uploading again or contact Streamio's customer support for assistance.
How do I share my videos with others?
You can share your videos by generating a shareable link or using the "share" option on the video page. You can also share them on social media platforms directly from the Streamio platform.
Is it possible to edit my uploaded videos on Streamio?
No, Streamio is not a video editing software. You will need to make any edits before uploading the video to the platform.
Can I see the analytics for my videos?
Yes, Streamio provides detailed analytics such as views, play ratio, and engagement for each of your videos.
I am not receiving any emails from Streamio. What should I do?
First, check your spam or junk folder to see if the emails have been redirected there. If not, contact Streamio's customer support to ensure your email address is correctly entered and to troubleshoot any technical issues.
Can I download videos from Streamio?
No, Streamio does not have a download feature as it is a streaming platform.
What is the maximum video file size I can upload?
The maximum file size that can be uploaded is 10 GB on the basic plan and 20 GB on the professional and enterprise plans.
Is there a limit to the number of people who can view my videos?
No, there is no limit to the number of viewers for your videos on Streamio.
Can I upload videos in different formats?
Yes, Streamio supports a wide range of video formats, including MP4, MOV, AVI, and more.
How do I cancel my subscription?
You can cancel your subscription at any time by visiting your account settings and selecting the option to cancel. Your subscription will be valid until the end of the current billing cycle.
Can I change my subscription plan anytime?
Yes, you can upgrade or downgrade your subscription plan anytime by visiting your account settings.
My video is taking a long time to process. Is this normal?
The processing time depends on the size of the video and your internet connection. If it is taking an unusually long time, contact Streamio's customer support for assistance.
I can't seem to embed my video on my website. What could be the issue?
Make sure you have copied and pasted the embed code correctly. If the issue persists, contact Streamio's customer support for help.
I am getting a playback error while watching a video. What should I do?
This could be due to a poor internet connection. Try refreshing the page or check your internet connection. You can also try watching the video on a different device.
Can I collaborate with others on video projects on Streamio?
Yes, Streamio allows for collaboration by allowing multiple users to upload and manage videos on the same account.
I accidentally deleted a video. Can I recover it?
Unfortunately, once a video is deleted from Streamio, it cannot be recovered. It is recommended to always keep backups of your important videos.
Can I use Streamio for live streaming?
Yes, Live streaming is available on the professional and enterprise plans.
How can I get support for technical issues?
You can contact Streamio's customer support through their website, email, or chat feature for assistance with any technical issues.
Does Streamio have any privacy policies in place?
Yes, Streamio follows strict privacy policies to ensure the security and confidentiality of user data. You can read more about their policies on their official website.
