Is Student Aid offline?

Student Aid Outage Map: Track service disruptions in real time

Student Aid View the interactive Student Aid outage map with current user reports worldwide. The map provides a clear and up-to-date view of problem areas so you can stay informed about the current status of Student Aid services.

How it works:

• Dynamic reporting: Each marker on the map represents a user report. Reports include details such as location (city and country) and type of issue.
• Real-time updates: As new reports arrive, the map updates automatically to provide the most accurate picture of ongoing issues.
• Global coverage: From New York to Tokyo - our map provides global insights into service disruptions and valuable information for users in all regions.

Why use this map?

• Identify issues quickly: See if outages are limited to specific regions or spread across multiple areas.
• Community insights: View aggregated reports from other users to understand the extent of the issues.
• Proactive troubleshooting: Determine if the problem is local or part of a larger disruption affecting multiple users.

Tips for using the map:

• Hover over or click a marker to see more information about that specific report.
• Use the zoom function to focus on a specific area or get a broader overview of affected regions.
If you experience issues with Student Aid, don’t hesitate to submit a report using the "Report issue" button on the status page.