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Is Amazon Alexa down now?

Amazon Alexa is operating normally right now (20 September 2026). Entireweb Status records no ongoing major outages or problems. In the past 24 hours, Amazon Alexa has received 107 user reports, with 6 of those in the last hour.
Amazon Alexa is working normally

Everything running smoothly with Amazon Alexa!

Last report: just now
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Last Hour
6
Problem Reports
Last 24 Hours
107
Problem Reports
Last 30 Days
2,520
Problem Reports
Response Time
1813.89
Milliseconds

Service outage activity over 24 hours - Amazon Alexa

This chart shows the number of user reports for Amazon Alexa service problems and outages in the last 24 hours.
Map icon Amazon Alexa Outage Map
Error Reports
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30-Day Error Trend - Amazon Alexa

User reports over the last 30 days
Map icon Amazon Alexa Outage Map
0 25 50 75 100 Aug 22 Aug 23 Aug 24 Aug 25 Aug 26 Aug 27 Aug 28 Aug 29 Aug 30 Aug 31 Sep 1 Sep 2 Sep 3 Sep 4 Sep 5 Sep 6 Sep 7 Sep 8 Sep 9 Sep 10 Sep 11 Sep 12 Sep 13 Sep 14 Sep 15 Sep 16 Sep 17 Sep 18 Sep 19 Sep 20
Error Reports Last 30 Days
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Map icon
Explore Amazon Alexa Reports on the World Map
View reports by country and see where issues are happening globally. — 🌍 107 Reports from multiple places
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Top Countries by User Reports Map icon Amazon Alexa Outage Map
United States flag
United States
30 reports
Germany flag
Germany
14 reports
Sweden flag
Sweden
9 reports
Brazil flag
Brazil
7 reports
India flag
India
5 reports
Australia flag
Australia
5 reports
France flag
France
4 reports
Netherlands flag
Netherlands
4 reports
Thailand flag
Thailand
3 reports
Canada flag
Canada
2 reports
Russia flag
Russia
2 reports
Italy flag
Italy
2 reports
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Amazon Alexa - Outage History & Timeline Map icon Amazon Alexa Outage Map
Incident Resolved
📅 Jul 23, 2026 ⏱ Duration: 3 hours 25 mins
Reports indicate intermittent disruptions impacting user access to Amazon Alexa services. Users may experience difficulties connecting or delays when using the platform. Efforts are ongoing to assess the situation, and updates will be provided as new information becomes available. We recommend users to retry access periodically while the matter is being investigated.
Incident Resolved
📅 Oct 20, 2025 ⏱ Duration: 3 hours 10 mins
We are currently observing service disruptions affecting user access to Amazon Alexa. Some customers may experience difficulties reaching or utilizing the platform. Efforts to identify the extent and cause of the interruptions are ongoing. We will provide updates as more information becomes available. Thank you for your patience during this time.
Incident Resolved
📅 Oct 20, 2025 ⏱ Duration: 2 hours 24 mins
Reports indicate that users are experiencing access issues with the Amazon Alexa service. The difficulties appear to be intermittent, affecting various regions without a clear pattern at this time. Efforts to reach the platform are resulting in delays or failed connections for a segment of users. The situation is ongoing, and updates will be provided as further information becomes available.
Incident Resolved
📅 Aug 20, 2025 ⏱ Duration: 5 hours 45 mins
According to a large number of user reports, Amazon Alexa is currently experiencing service disruptions. This is causing frustration and inconvenience for many users who rely on the popular virtual assistant for various tasks. At this time, there has been no official statement or update from Amazon regarding the source or cause of the disruption.

Many users have reported that their Alexa devices are not responding to commands, experiencing delays, or completely unresponsive. This has affected features such as playing music, setting alarms, and controlling smart home devices.

It is unclear how widespread these issues are or how long they will persist. Users are advised to check for updates from Amazon and to monitor their devices for any changes in service.

We will continue to monitor the situation and provide updates as they become available.
Incident Resolved
📅 Aug 16, 2025 ⏱ Duration: 1 hour 5 mins
Our monitoring service has received a significant number of reports regarding service disruptions for Amazon Alexa. We have checked for updates and official statements from the service provider but have not found any at this time.

Users have reported issues with connecting to the Alexa app, voice commands not being recognized, and other functions not functioning properly. These reports have been received from various locations and devices, indicating that the issue is widespread.

While we currently do not have any official information from Amazon about the cause of these disruptions, our monitoring data shows a significant increase in error rates and service outages for the Alexa service.

We will provide updates as they become available.
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About Amazon Alexa

Amazon Alexa, or simply Alexa, is a virtual assistant technology largely based on a Polish speech synthesizer named Ivona, which was acquired by Amazon in 2013. Alexa was first introduced in the Amazon Echo smart speaker and has since been integrated into a range of devices, including the Echo Dot, Echo Studio, and Amazon Tap, all developed by Amazon Lab126.

Alexa is designed to make everyday tasks easier and more convenient through voice interaction. Users can ask Alexa to play music, provide weather updates, set alarms, control smart home devices, and answer questions, among many other functions. This hands-free convenience has made Alexa a popular feature in many households.

The technology behind Alexa involves advanced natural language processing and machine learning. This allows Alexa to understand and respond to a wide variety of voice commands accurately. Over time, Alexa learns from user interactions, becoming more intuitive and improving its ability to assist with personalized responses and suggestions.

Amazon Echo devices, where Alexa was first implemented, serve as the central hub for the virtual assistant. The Echo Dot is a compact version that offers the same capabilities in a smaller form factor, making it ideal for multiple rooms in a home. The Echo Studio provides high-fidelity audio, appealing to audiophiles who want superior sound quality along with smart functionality. The Amazon Tap is a portable speaker that brings Alexa's capabilities on the go, offering flexibility for users who need smart assistance outside the home.

Alexa’s ecosystem continues to expand, with third-party developers creating skills that add new functionalities to the virtual assistant. These skills can range from playing interactive games to ordering food and controlling home security systems. The growing number of skills ensures that Alexa remains versatile and adaptable to the needs of its users.

Overall, Amazon Alexa represents a significant advancement in voice-assisted technology, bringing convenience and smart capabilities to a wide audience. Its integration into various devices and continuous development make it a central component of Amazon's smart home ecosystem.

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User-reported issues combined with automated monitoring for complete coverage.

This page shows the current status of Amazon Alexa based on a combination of real-time automated monitoring and user reports. Unlike services that rely solely on user reports, Entireweb uses its own proprietary web scanning technology to actively test Amazon Alexa response times and availability - helping detect issues earlier, before they become widespread outages. Reports are continuously collected from users worldwide and combined with our automated scanning data to give you the most accurate and up-to-date status picture.

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