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Freshdesk is UP right now

Based on user-reports last 24 hours

🔗

Freshdesk is working ok

No problems with Freshdesk at the moment

Everything running smoothly with Freshdesk!

No outage detected
Based on 1 reports in the last 24 hours
Last major incident: Dec 5, 2025
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Service outage activity over 24 hours - Freshdesk

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This chart shows the number of user reports for Freshdesk service problems and outages in the last 24 hours.

Number of reports
9PM 10PM 11PM 12AM 1AM 2AM 3AM 4AM 5AM 6AM 7AM 8AM 9AM 10AM 11AM 12PM 1PM 2PM 3PM 4PM 5PM 6PM 7PM 8PM 0 0 0 1 1 1
World Map Reports

Explore Freshdesk Reports on the World Map

View reports by country and see where issues are happening globally.

🌍 1 Reports from multiple places
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Current Service Status & Uptime

Real-time performance metrics, service health indicators, and outage monitoring

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0
Problem Reports
Last Hour
1
Problem Reports
Last 24 Hours
5
Problem Reports
Last 30 Days
405.29
Response Time
Milliseconds
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30-Day Error Trend - Freshdesk

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User reports over the last 30 days

Apr 23 Apr 24 Apr 25 Apr 26 Apr 27 Apr 28 Apr 29 Apr 30 May 1 May 2 May 3 May 4 May 5 May 6 May 7 May 8 May 9 May 10 May 11 May 12 May 13 May 14 May 15 May 16 May 17 May 18 May 19 May 20 May 21 May 22 0 0 0 1 1 1
Error Reports
Last 30 Days

Understanding Freshdesk trends

This 30-day chart tracks Freshdesk user-reported issues daily for comprehensive service monitoring. Lower values indicate better stability and fewer outages. Consistent patterns may reveal recurring service problems, while spikes often indicate temporary outages or increased user activity. Monitor Freshdesk status and performance trends.

Top Countries by User Reports

Countries with the highest number of user reports in the last 24 hours

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🏳️
Unknown
#1
Report Count
1
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Freshdesk - Service Outage History & Downtime Timeline

Historical overview of service outages, downtime incidents, and resolution times

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Incident # 665

Dec 5, 2025
Duration: 59.9 mins
Resolved
We are currently observing intermittent accessibility issues affecting users attempting to reach the Freshdesk platform. Efforts to connect to the service may be met with delays or disruptions at this time. This situation is under ongoing observation, and updates will be provided as additional information becomes available. Users are advised to retry accessing the site periodically.

About Freshdesk

Freshdesk.com is a modern and powerful customer support software designed to help businesses manage their customer service needs with ease. This cloud-based platform offers a wide range of features including ticketing, automation, collaboration, and analytics to efficiently handle customer inquiries and resolve issues. With Freshdesk, you can streamline your support process and enhance customer satisfaction.
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Our Monitoring Method

Learn how we ensure reliable service monitoring through our comprehensive methodology and global infrastructure.

Global Monitoring

24/7 monitoring from multiple global locations to detect issues instantly.

Real-time Analytics

Advanced analytics and machine learning to predict and prevent outages.

Community Reports

User-reported issues combined with automated monitoring for complete coverage.

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