Everything running smoothly with SimilarWeb
Service is performing optimally. Stay updated on any changes.
Reported SimilarWeb issues in the last 24 hours
View SimilarWeb Outage MapHourly breakdown of reported issues over the last 24 hours
Understanding Error Reports & Service Status Monitoring
The chart shows user-reported service issues per hour for real-time outage monitoring. Lower bars indicate fewer reported problems (better performance). Spikes may indicate temporary service outages or increased user activity. Check if SimilarWeb is down or experiencing issues.
Explore SimilarWeb Reports on the World Map
View reports by country and see where issues are happening globally.
Current Service Status & Uptime
Real-time performance metrics, service health indicators, and outage monitoring
View SimilarWeb Outage MapExplore SimilarWeb Reports on the World Map
View reports by country and see where issues are happening globally.
Top Countries by Service Problem Reports
Countries with the highest number of user reports in the last 24 hours
View SimilarWeb Outage MapExperiencing service problems with SimilarWeb?
Follow these troubleshooting steps to resolve common service issues and outages
Is Similarweb down right now?
If Similarweb is not working, dashboards are not loading, or analytics data is missing - you may be experiencing a temporary outage, API issue, or login problem. This page helps you quickly understand whether Similarweb is down and what you can do to fix the most common issues.
1. Current Similarweb problems
If you’re experiencing any of these issues, Similarweb may be down or partially unavailable:
- Dashboard not loading or stuck on loading screen
- Traffic data not updating or missing
- Login issues or session errors
- Reports not generating or failing
- API requests timing out or returning errors
- Slow performance in analytics dashboards
Tip: If multiple dashboards or reports fail at the same time, it usually indicates a platform-wide issue.
2. Is it down or just you?
- Refresh the dashboard
Temporary loading issues are common in analytics tools. - Try another browser or incognito mode
Helps rule out cache or extension conflicts. - Check another workspace or project
Determines if the issue is account-specific. - Test login on another device
If login fails everywhere → likely platform issue.
3. Common Similarweb issues & fixes
| Problem | Cause | Fix |
|---|---|---|
| Problem Dashboard not loading | Cause Server delay or browser cache issue | Fix Refresh or clear cache |
| Problem Traffic data missing | Cause Data pipeline delay | Fix Wait and recheck later |
| Problem Login not working | Cause Session expiration or auth issue | Fix Reset password or relogin |
| Problem Reports failing | Cause Backend processing issue | Fix Retry report generation |
| Problem Similarweb extension not showing data | Cause Extension conflict or outdated browser version | Fix Update browser or disable conflicting extensions |
| Problem API errors | Cause Rate limits or downtime | Fix Check API status and retry later |
| Problem Extension shows "No data available" | Cause Low traffic site or unsupported domain | Fix Verify domain eligibility or try another website |
| Problem Extension not loading at all | Cause Extension disabled or corrupted install | Fix Reinstall the Similarweb extension |
| Problem Incorrect traffic data | Cause Estimated data model limitations | Fix Compare trends over time rather than exact numbers |
| Problem Slow dashboard performance | Cause Heavy queries or browser resource limits | Fix Close unused tabs or try another browser |
| Problem Data differs from other analytics tools | Cause Different data sources and estimation methods | Fix Use Similarweb for benchmarking, not exact tracking |
| Problem Extension blocked on certain sites | Cause Site security policies or ad blockers | Fix Disable ad blockers or allow the extension on the site |
| Problem Account features missing | Cause Plan limitations or expired subscription | Fix Check subscription status or upgrade plan |
4. Why Similarweb stops working
- High load on analytics servers
- Scheduled maintenance or updates
- Data processing delays in traffic models
- API rate limiting or quota issues
- Browser extensions blocking scripts
5. Fast fixes (try these first)
- Reload dashboard or report
- Clear browser cache and cookies
- Switch browser (Chrome / Firefox)
- Log out and log back in
- Wait 10–30 minutes if global issue
6. FAQ
-
Is Similarweb down today?
Similarweb may occasionally experience downtime due to maintenance, data processing delays, or server issues.
-
Why is Similarweb not loading?
This is often caused by browser issues, cache problems, or temporary platform outages.
-
Why is Similarweb data not updating?
Data updates can be delayed due to processing pipelines or backend synchronization delays.
-
How long does Similarweb downtime last?
Most issues are resolved within minutes to a few hours depending on severity.
SimilarWeb - Service Outage History & Downtime Timeline
Historical overview of service outages, downtime incidents, and resolution times
View SimilarWeb Outage MapNo Recent Service Outages
Great news! SimilarWeb has maintained excellent uptime with no major service disruptions or outages in recent history.
About SimilarWeb
Our Monitoring Method
Learn how we ensure reliable service monitoring through our comprehensive methodology and global infrastructure.
Global Monitoring
24/7 monitoring from multiple global locations to detect issues instantly.
Real-time Analytics
Advanced analytics and machine learning to predict and prevent outages.
Community Reports
User-reported issues combined with automated monitoring for complete coverage.