Service is performing optimally. Stay updated on any changes.
Hourly breakdown of reported issues over the last 24 hours
Understanding Error Reports & Service Status Monitoring
The chart shows user-reported service issues per hour for real-time outage monitoring. Lower bars indicate fewer reported problems (better performance). Spikes may indicate temporary service outages or increased user activity. Check if Ubisoft is down or experiencing issues.
View reports by country and see where issues are happening globally.
Real-time performance metrics, service health indicators, and outage monitoring
View reports by country and see where issues are happening globally.
Countries with the highest number of user reports in the last 24 hours
Follow these troubleshooting steps to resolve common service issues and outages
Are you having trouble accessing Ubisoft, signing in to Ubisoft Connect, or launching a game? Below are common problems and step‑by‑step fixes.
Ubisoft services, online games and Ubisoft Connect can sometimes go offline due to server maintenance or issues. Visit the official Ubisoft status page or social media for updates.
| Problem | Quick Solution |
|---|---|
| ProblemCannot log in to Ubisoft Connect | Quick solutionCheck email/password, reset password, and verify Ubisoft server status. |
| ProblemGame launch fails | Quick solutionVerify game files, update drivers, and restart the PC/console. |
| ProblemConnection lost in multiplayer | Quick solutionCheck network stability, NAT type and firewall settings. |
| ProblemUbisoft Connect crashes | Quick solutionUpdate or reinstall Ubisoft Connect. |
| ProblemIn‑game errors or bugs | Quick solutionSearch official forums, check for patches, or contact support. |
Login issues can be caused by incorrect credentials, server outages, outdated software, or firewall blocks. Try resetting your password and checking the official status page.
Visit the Ubisoft support or official server status page for current updates about outages or planned maintenance.
Try verifying game files (via launcher), updating graphics drivers, and ensuring your system meets the minimum requirements.
Historical overview of service outages, downtime incidents, and resolution times
Some users are currently experiencing difficulties when trying to access the Ubisoft website. The disruptions appear to be intermittent and may affect the loading and overall performance of the site. We are actively observing the situation and will provide updates as more information becomes available. Thank you for your patience as the issue is being reviewed.
We are currently observing intermittent access issues affecting the Ubisoft website. Users may experience delays or difficulties when attempting to reach the platform. The situation is ongoing, and we will provide updates as more information becomes available. Thank you for your patience.
Reports indicate that users are currently experiencing disruptions when attempting to access the Ubisoft website. The issue appears to affect multiple regions, resulting in intermittent connectivity and limited availability. Efforts to resolve the situation are presumed to be underway by the relevant parties. We will continue to monitor the status and provide updates as more information becomes available.
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