Service is performing optimally. Stay updated on any changes.
Hourly breakdown of reported issues over the last 24 hours
Understanding Error Reports & Service Status Monitoring
The chart shows user-reported service issues per hour for real-time outage monitoring. Lower bars indicate fewer reported problems (better performance). Spikes may indicate temporary service outages or increased user activity. Check if WhatsApp is down or experiencing issues.
View reports by country and see where issues are happening globally.
Real-time performance metrics, service health indicators, and outage monitoring
View reports by country and see where issues are happening globally.
Countries with the highest number of user reports in the last 24 hours
Follow these troubleshooting steps to resolve common service issues and outages
If WhatsApp is not working, messages are not sending, or you cannot connect – it may be due to a temporary outage, server issue, or network error. This page helps you quickly determine if WhatsApp is down and what you can do to fix the most common problems.
If you are experiencing any of the following, WhatsApp may be down or having issues:
Tip: If multiple features stop working at the same time, it is often a global issue.
| Problem | Cause | Solution |
|---|---|---|
| Problem Messages not sending | Cause Network issues or server error | Solution Check internet and try again |
| Problem Cannot connect | Cause WhatsApp servers down | Solution Wait and try again later |
| Problem Media not loading | Cause Weak connection or storage issue | Solution Switch network or check storage |
| Problem App crashes | Cause Bugs or outdated version | Solution Update the app |
| Problem Calls not working | Cause Network restrictions | Solution Switch to a stable connection |
If WhatsApp is not sending messages, it is usually because you do not have an internet connection. Check WiFi or mobile data, turn off airplane mode, and restart the app. If the message shows a clock icon, it means it has not been sent yet.
One checkmark means the message has been sent but not delivered to the recipient. Two checkmarks mean it has been delivered, and blue checkmarks mean it has been read. If you only see one checkmark, the recipient may be offline or having connection issues.
If WhatsApp is stuck on “connecting,” the app is having trouble reaching the internet. Check your connection, switch between WiFi and mobile data, and restart your phone. The issue may also be due to a temporary outage.
If WhatsApp does not work on WiFi, the network may be blocking the app or have a poor connection. Try using mobile data. If it works, the issue is with the WiFi network and can be fixed by restarting the router or adjusting network settings.
No, if WhatsApp has a global outage, neither messages nor calls will work. You will need to wait until the service is restored or use alternative apps in the meantime.
If many users experience the same issue at the same time, it is likely a global outage. If the problem only affects you, it is usually a local issue that can be resolved by checking your internet or restarting the app.
If WhatsApp is not working, you can try restarting the app, checking your internet connection, updating the app, or restarting your phone. These steps solve most common problems quickly.
Historical overview of service outages, downtime incidents, and resolution times
Great news! WhatsApp has maintained excellent uptime with no major service disruptions or outages in recent history.
Learn how we ensure reliable service monitoring through our comprehensive methodology and global infrastructure.
24/7 monitoring from multiple global locations to detect issues instantly.
Advanced analytics and machine learning to predict and prevent outages.
User-reported issues combined with automated monitoring for complete coverage.