Is Zendesk Down?

Is Zendesk Down?

Current Zendesk status is UP

Realtime Downtime Statistics for Zendesk Last 24h

Zendesk Status History: 24-Hour Downtime Overview
This graph illustrates Zendesk's service status over the past day, highlighting periods of downtime. It provides users with insights into recent interruptions, aiding in understanding the platform's reliability. Monitoring Zendesk status history enables users to stay informed about service disruptions, ensuring a smoother viewing experience.

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Official Links for Zendesk

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Last 24 Hours

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Read more about Zendesk

Zendesk, the customer service and engagement platform, transforms support interactions into lasting relationships. With a unified solution for customer support, sales, and engagement, Zendesk simplifies communication and streamlines workflows. Elevate your customer experience with Zendesk, offering seamless, personalized interactions and empowering businesses to build lasting connections in the dynamic world of customer service.

However, it's crucial to be aware of that, like any online service, Zendesk might experience downtime, outages, or other issues that could impact its status. Are you concerned about Zendesk being down? At Entireweb, we constantly monitor and check the status of Zendesk, ensuring its reliability. Whether you're experiencing Zendesk down or simply want to stay updated on its status, you can check with Entireweb when experiencing problems with Zendesk. Stay informed about Zendesk status and its uptime, and make sure you're always updated of its current status and latest downtime.


FAQ - Zendesk

How can I reset my password for this service?

To reset your password, simply click on the "Forgot Password" link on the login page and follow the instructions provided.

How do I create a support ticket for an issue?

To create a support ticket, click on the "New Ticket" button on the support page and fill out the required information, such as your name, email, and a description of the issue.

Can I integrate this service with other tools and platforms?

Yes, our service offers integrations with various tools and platforms, allowing for a seamless experience and enhanced functionality. You can find a list of our available integrations on our website or by contacting our support team.

Reddit Posts - Zendesk

Is this a legit email

i’ve had some problems with a purchase i made over two months ago for some concert tickets through AXS and contacted the customer services in order to resolve the issue. I may be paranoid but this s...

2024-07-26 10:16:02
Posted by u/LeNxrdzz in r/Zendesk
Score: 0 | Comments: 2
  • Zendesk is just the software uses to manage their customer service. The fact that email is a ".zendesk.com" just shows they really did a bad job implementing their Zendesk. I can see their website points the "contact us" page to [https://axssupportuk.zendesk.com/hc/en-gb](https://axssupportuk.zendesk.com/hc/en-gb) which is the same subdomain as the email you got, which is good. Whether or not this is a legit website I don't know, but the fact they use Zendesk or have a .zendesk.com is, in no away, an indication of anything.
  • Leaving Zendesk aside, they should not need that much information to locate your booking but may maybe to verify it’s actually you asking. Are you claiming a refund?

Zendesk Explore problem with creating a custom metric

Hey guys! I am currently trying to create a custom metric using Zendesk Explore but I cannot wrap my head around the calculator after fiddling around with the presets. I want to create a metric tha...

2024-07-22 07:37:56
Posted by u/Ok_Delivery4960 in r/Zendesk
Score: 1 | Comments: 3
  • You need 2 metrics (or 1 and use metric calculation). To make it simple, lett's use 2 metirics. 1) Call it "FRT 45min " or whatever you prefer IF (VALUE(First reply time (min))) <= 45 THEN [Ticket ID] ENDIF 2) Call this one FRT 45min % COUNT(FRT 45min Tickets)/COUNT(Tickets) Add this 2nd metric to a report. Then go to Chart Configuration > Display Format Change this metric display format to: * % - This will show a percentage with no decimals * Custom - Add 1-2 decimals and add % as the suffix.

quoted text from mails is downing my agents

We have a slight problem, when the costumers replay by mail the quoted text apears on the comment in zendesk and some times can get quite lengthy. is there a way to not show the nested quoted mesages?

2024-07-12 22:04:38
Posted by u/bizcho in r/Zendesk
Score: 2 | Comments: 3
  • Be sure to check the email thread separator on your email notification template
  • Check your notification trigger. I bet you it has the placeholder for the whole ticket comment history. You can change this to recent comment only.
  • Hey bizcho! We'd love to help you out with this! Kindly send us a DM with your Zendesk subdomain and the email you use to log in to Zendesk so we can start a ticket for you.